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BOOK STORE 

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Getting To Yes

by Roger Fisher and William Ury

Houghton Mifflin 1981, 1992

 

Simple, effective techniques for negotiating personal and professional disputes are described through actual examples.  An easy read, it details concise, proven strategies for focusing on objective interests rather than negotiating over subjective positions. Shows the value in seeking common ground and mutual interests.


Getting Past No

by William Ury

Bantam Books 1993

 

A very good companion to Getting To Yes. Shows readers how to stay cool under pressure, stand up for themselves without provoking opponents, deal with underhanded tactics, find mutually agreeable options and much more.  How to deal with difficult people. 


The Mentor's Spirit

by Marsha Sinetar

St. Martin's Griffin 1998

 

True mentors are "artists of encouragement" who hel0p us discover what is unique about our calling in life and encourage us to pursue it.  These spiritual guides are all around us, wanting to give generously.  We need to remain open to these wisdom keepers.  To be a mentor, one must also be a mentee. 


The Eight Essential Steps to Conflict Resolution

by Dudley Weeks and Jeremy P Tarcher

1992

 

For problems or conflicts that just won't go away - whether within groups; contractual dispute between companies;  labor vs management strife; or individual conflicts. An essential reference book for those people who are ready for peace.


The Tao of Negotiation

by Joel Edelman and Mary Beth Crain

Harper Business 1993

 

Learn how to regain and maintain our sense of personal power, how to use it wisely and compassionately in all forms of negotiation.  Provides readers with necessary skills for bringing a disagreement to an amicable solution.  Learn how to improve communication, diffuse potential conflicts and pave the way for peaceful and rewarding interactions before going into negotiations. 


The Promise of Mediation

by Robert Bush & Joseph Folger

Jossey-Bass 1994

 

A very good companion to Getting To Yes. Shows readers how to stay cool under pressure, stand up for themselves without provoking opponents, deal with underhanded tactics, find mutually agreeable options and much more.  How to deal with difficult people. 


Managers As Mentors

by Chip Bell

Bennett-Koehler Publishers 1998

 

Although written for the business world, there are plenty of tips, tools, and examples for non-managers to appreciate.  Numerous, stand-alone, informative chapters help reinforce the notion that mentoring is a highly synergistic, two-way performance, with each person taking on the role of teacher and student.


Sharing Wisdom

by Robert Wicks

Crossroads Publishing 2000

 

A remarkable, concise, insightful, down-to-earth manual for mentors.  Finely detailed handbook loaded into 40 Mentoring lessons.  Strongly promotes the idea that mentors must nourish his or her own spirit constantly.  Practicing the art of giving and receiving mentoring is for everyone. 


The Lost Art Of Listening

by Michael Nichols

Guilford Press 1995

 

Whether for psychotherapists, mediators, or the general public.  Nichols has a simple, yet insightful way of explaining why listening is a fundamental skill.  He illustrates empathic listening.  He demonstrates for us how to break through misunderstandings and conflict to improve our personal and professional relationships.


Getting To Resolution

by Stuart Levine

Benett-Koehler Publishing 1998

 

Step right up and get a new set of tools for resolving personal and business conflicts.  The author, a lawyer and mediator, takes readers through a step-by-step, easy to understand, thorough, process crafting collaborative agreements and resolving conflicts. 


Bringing Up Parents

by Alex Packer

Free Spirit Press 1992

 

This book not only respects and understands teens; it respects and understands parents.  Filled with great information presented in a perfect way to reach teens.  Straight talk, specific suggestions, lots of ideas and laughs in a book that helps teens and parents alike.  Helps families work out differences where everyone's a winner.


Copyright © 2000 - 2001 by Minnesota Center for Conflict Resolution, Inc., all rights reserved.