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Getting
To Yes
by
Roger Fisher and William Ury
Houghton
Mifflin 1981, 1992
Simple,
effective techniques for negotiating personal and
professional disputes are described through actual examples. An easy read, it details concise,
proven strategies for focusing on objective interests
rather than negotiating over subjective positions.
Shows the value in seeking common ground and mutual
interests. |
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Getting
Past No
by
William Ury
Bantam
Books 1993
A
very good companion to Getting To Yes. Shows readers how to
stay cool under pressure, stand up for themselves without
provoking opponents, deal with underhanded tactics, find
mutually agreeable options and much more. How to deal
with difficult people. |

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The
Mentor's Spirit
by
Marsha Sinetar
St.
Martin's Griffin 1998
True
mentors are "artists of encouragement" who hel0p
us discover what is unique about our calling in life and
encourage us to pursue it. These spiritual guides are
all around us, wanting to give generously. We need to
remain open to these wisdom keepers. To be a mentor,
one must also be a mentee. |
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The
Eight Essential Steps to Conflict Resolution
by
Dudley Weeks and Jeremy P Tarcher
1992
For
problems or conflicts that just won't go away - whether
within groups; contractual dispute between companies;
labor vs management strife; or individual conflicts. An
essential reference book for those people who are ready for peace. |

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The
Tao of Negotiation
by
Joel Edelman and Mary Beth Crain
Harper
Business 1993
Learn
how to regain and maintain our sense of personal power, how
to use it wisely and compassionately in all forms of
negotiation. Provides readers with necessary skills
for bringing a disagreement to an amicable solution.
Learn how to improve communication, diffuse potential
conflicts and pave the way for peaceful and rewarding
interactions before going into negotiations. |
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The
Promise of Mediation
by
Robert Bush & Joseph Folger
Jossey-Bass
1994
A
very good companion to Getting To Yes. Shows readers how to
stay cool under pressure, stand up for themselves without
provoking opponents, deal with underhanded tactics, find
mutually agreeable options and much more. How to deal
with difficult people. |

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Managers
As Mentors
by
Chip Bell
Bennett-Koehler
Publishers 1998
Although
written for the business world, there are
plenty of tips, tools, and examples for
non-managers to appreciate. Numerous,
stand-alone, informative chapters help
reinforce the notion that mentoring is a
highly synergistic, two-way performance, with
each person taking on the role of teacher and
student. |
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Sharing
Wisdom
by
Robert Wicks
Crossroads
Publishing 2000
A
remarkable, concise, insightful, down-to-earth manual for
mentors. Finely detailed handbook loaded into 40
Mentoring lessons. Strongly promotes the idea that
mentors must nourish his or her own spirit constantly.
Practicing the art of giving and receiving mentoring is for
everyone. |

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The
Lost Art Of Listening
by
Michael Nichols
Guilford
Press 1995
Whether
for psychotherapists, mediators, or the
general public. Nichols has a simple,
yet insightful way of explaining why listening
is a fundamental skill. He illustrates
empathic listening. He demonstrates for
us how to break through misunderstandings and
conflict to improve our personal and
professional relationships. |
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Getting
To Resolution
by
Stuart Levine
Benett-Koehler
Publishing 1998
Step
right up and get a new set of tools for resolving personal
and business conflicts. The author, a lawyer and
mediator, takes readers through a step-by-step, easy to
understand, thorough, process crafting collaborative
agreements and resolving conflicts. |

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Bringing
Up Parents
by
Alex Packer
Free
Spirit Press 1992
This
book not only respects and understands teens;
it respects and understands parents.
Filled with great information presented in a
perfect way to reach teens. Straight
talk, specific suggestions, lots of ideas and
laughs in a book that helps teens and parents
alike. Helps families work out
differences where everyone's a winner. |
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Copyright
© 2000 - 2001 by Minnesota Center for Conflict Resolution, Inc., all rights
reserved. |